Effective date: 6 August 2026.
Scope of this notice
This notice applies to information you share when you browse this site or start a public enquiry about Barberry Medical services. It covers pre-engagement conversations only and does not by itself create a customer contract, data-processing mandate or clinical relationship.
Please keep first contact high level
When starting an enquiry on WhatsApp, keep your message to high-level operational needs. Please do not include patient, clinical, medical-aid, claim, account, identity, password or login information in your first message.
Typical enquiry information
Depending on your message, we may receive contact and administration details such as your name, practice or company name, role, phone number, email address if you choose to share it, enquiry context and high-level requirements.
Why we use enquiry information
We use enquiry information to respond to your questions, understand service scope, discuss suitable next steps, maintain service communications and protect reasonable website and service records.
How information may be handled or shared
Information is handled by the Barberry team and may be shared only where needed for agreed service delivery, with specialist providers supporting that delivery, or where required by law. We do not sell personal information.
Security-minded handling
We apply practical administrative and technical care appropriate to the nature of the enquiry information we receive. No internet transmission or storage method is risk-free, so this notice does not promise guaranteed security outcomes.
Retention approach
We keep information for as long as needed for the purpose it was shared, any agreed engagement, and relevant operational or legal needs, then remove or de-identify it when it is no longer required.
Your requests
You may ask about access, correction or deletion of enquiry information, subject to applicable requirements and context. For an initial request, contact us on WhatsApp and do not include sensitive details; if needed, we can arrange a more secure route for follow-up.
Cookies and basic measurement
This site may use standard browser cookies and limited aggregate usage measurement to support page delivery and understand broad site performance. This notice does not claim any specific analytics tooling.
Boundary before handling customer or patient data
If a customer engagement moves forward, a signed agreement and appropriate data-processing arrangements would define the actual scope, roles and handling responsibilities before any customer or patient data is processed.
Changes to this notice
We may update this notice when the website, enquiry process or operational requirements change. The effective date above indicates the current public version.
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